Definition: Basket sneaking refers to the unethical online practice of adding extra paid items (like services, products, or donations) to a user’s cart during checkout without their explicit consent.
Impact: Increases the final bill unexpectedly, creating a lack of transparency and potentially misleading the consumer.
What It’s Not:
Adding free samples or complimentary services.
Including clearly disclosed fees (e.g., delivery, gift wrapping, taxes), termed as necessary fees.
Examples:
A pre-checked box for a paid service.
Adding a paid subscription while selecting a one-time service (e.g., salon appointment).
Consumer Rights Concern: Violates principles of informed consent and transparent pricing; may attract regulatory attention under consumer protection laws.
Course Purchase Query 