TDO topic
With the virtual world redefining the online experience and the world being at the fingertip of people, Kerala Tourism is planning to replace tourist information centres with robotics/automatic information kiosks.
In the initial phase, tourist information centres at railway stations will be replaced with automatic information kiosks
Further, Kerala Tourism and various district administrations have launched a number of apps including the 24×7 WhatsApp chatbot ‘Maya’ that enables tourists to access all information and updates about the tourism ecosystem in the State. Another application launched by the State acts as a real-time audio guide to provide users with five attractions around their current location on a regular basis while they are on the move.
The QR-code based virtual travel guide launched a couple of years ago also imparts information on tourism locations in the State to the visitors. The virtual guide provides information on popular and lesser known tourism locales apart from information on tour packages and their bookings to the visitors upon scanning the QR code displayed at tourism locales and at airports. District administrations had also launched apps such as ‘Kottayam Tourism’ that can be downloaded from Play Store and a mobile app called VIBJYOR to guide tourists who reach the hill station of Munnar by the Idukki district administration.
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